Cart is empty Privacy Policy of DrapeGlory.com
This Privacy Policy sets out how Tusker Innovestment (Pvt) Ltd, a company duly incorporated and existing under the laws of Sri Lanka (hereinafter referred to as “the Company”, “we”, “our”, or “us”), collects, processes, uses, discloses, and protects personal information obtained through the website www.drapeglory.com (hereinafter referred to as “the Site”).
By accessing or using the Site, you (hereinafter referred to as “the User”, “you”, or “your”) consent to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, you are advised not to use the Site.
1. Collection of Personal Data
We may collect personal data from Users when they voluntarily provide it during the course of visiting, registering, purchasing, or otherwise interacting with the Site. Such data may include, but is not limited to:
- Full name
- Contact number (including WhatsApp communication)
- Email address
- Postal and billing address
- Payment information (processed via third-party payment gateways)
- Order and transaction history
- IP address, browser data, and device identifiers
- Any other information voluntarily provided through forms, customer support, or communication channels.
In addition, the Site may automatically collect information using cookies and similar technologies to improve functionality, track user behaviour, and enhance user experience.
2. Purpose of Data Processing
Personal data collected shall be processed by the Company for one or more of the following lawful purposes:
a) To process orders, manage deliveries, and provide customer service;
b) To create and maintain customer accounts;
c) To send order confirmations, dispatch notifications, and promotional offers;
d) To personalize User experience and improve our services;
e) To detect and prevent fraud or other prohibited or illegal activities;
f) To comply with legal and regulatory obligations;
g) To maintain records for tax, audit, or compliance purposes;
h) To analyse traffic and user behaviour via tools such as Google Analytics and Meta Pixel.
3. Legal Basis for Processing
Personal data is processed on one or more of the following legal bases:
- The User’s explicit consent;
- Necessity for the performance of a contract (e.g., order fulfilment);
- Compliance with legal obligations under the laws of Sri Lanka;
- Legitimate interests pursued by the Company, such as business improvement and fraud prevention.
4. Data Disclosure
The Company does not sell, rent, or lease User data to third parties. However, the Company may share personal data with:
a) Service providers such as logistics partners, payment processors, and IT service providers who require such data to perform their functions;
b) Government authorities, regulators, courts, or law enforcement if required by applicable law or pursuant to a legal obligation;
c) Parties involved in a merger, acquisition, or sale of Company assets, subject to confidentiality obligations.
5. International Data Transfers
Where data is transferred outside Sri Lanka, including to cloud service providers or international payment processors, such transfers shall occur only to jurisdictions with adequate data protection or with appropriate safeguards as required by Sri Lankan law.
6. Cookies and Analytics
The Site uses cookies and other tracking technologies to enhance functionality, measure performance, and deliver targeted advertising. Users may configure browser settings to reject cookies; however, doing so may limit some functionalities of the Site.
7. Data Retention
Personal data will be retained only for as long as necessary for the purposes stated herein, or as required under applicable legal, regulatory, or contractual obligations. Data related to order fulfilment, billing, or legal compliance may be retained for up to five (5) years or as otherwise mandated by law.
8. Security of Personal Data
We implement commercially reasonable technical and organizational security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. These include encryption, secure servers, access controls, and periodic security audits. Notwithstanding the above, no system can be guaranteed as 100% secure.
9. User Rights
Under the Personal Data Protection Act No. 9 of 2022 and other applicable laws, Users have the right to:
a) Request access to their personal data;
b) Request correction or rectification of inaccurate data;
c) Request deletion or restriction of processing of personal data;
d) Withdraw consent where processing is based on consent;
e) Object to processing for direct marketing purposes;
f) Lodge a complaint with the Data Protection Authority of Sri Lanka.
Such requests may be made in writing to the contact details provided below, subject to identity verification.
10. Children’s Privacy
The Site is not directed to persons under the age of eighteen (18). The Company does not knowingly collect or process data of minors. If it is discovered that such data has been inadvertently collected, the Company shall take immediate steps to delete the data.
11. Third-Party Links
The Site may contain links to third-party websites or services. The Company bears no responsibility for the privacy practices or content of such third-party platforms, and Users are encouraged to review their respective privacy policies.
12. Policy Amendments
The Company reserves the right to amend this Privacy Policy at any time, at its sole discretion, to reflect changes in law, technology, or business practices. Any amendments shall become effective upon being posted on the Site with the revised “Effective Date”. Continued use of the Site after such changes constitutes acceptance of the revised policy.
13. Contact Information
For any questions, concerns, or requests related to this Privacy Policy, you may contact us at:
Tusker Innovestment (Pvt) Ltd
📧 Email: [email protected]
📱 Contact & WhatsApp: +94 78 843 3444
🌐 Website: www.drapeglory.com
This Privacy Policy is governed by and construed in accordance with the laws of the Democratic Socialist Republic of Sri Lanka.